Legal Documents

9999 bd Terms & Conditions — The Complete Guide for Members

This page sets out all the terms and conditions for using the 9999 bd platform. Please read carefully before opening an account.

Last Updated: January 2026
18+
Minimum Age
1
Per person account
24/7
Support Services
SSL
Secure Connection

Key Terms & Conditions at a Glance

A quick overview of the key points in 9999 bd's terms and conditions.

Account Eligibility

You must be at least 18 years old and hold a valid ID to register. Each individual may open only one account. If duplicate accounts are found, both may be closed.

Bonus Usage Rules

Each bonus has specific wagering conditions. Bonuses cannot be withdrawn directly — winnings become withdrawable only after all conditions are met. Misuse of bonuses may result in account suspension.

Payments & Withdrawals

All deposits and withdrawals must be made through an account in your own name. Third-party transactions are strictly prohibited. KYC verification is mandatory before any withdrawal can be processed.

Account Security

Keep your password and login credentials strictly confidential. Members are solely responsible for all activity on their accounts. If you notice any suspicious activity, contact support immediately.

Fair Play Guarantee

All games are powered by a Random Number Generator (RNG) and regularly audited by independent third parties. Game outcomes cannot be manipulated.

Prohibited Activities

Fraudulent activity, bonus abuse, multiple accounts, money laundering, and the use of bots or automated software are strictly prohibited. Violations may result in immediate account termination.

1 General Terms & Conditions

These terms and conditions apply to the use of the 9999 bd platform (https://9999bd.wine). By creating an account, logging in, or using any of our services, you are deemed to have accepted these terms.

9999 bd is an online betting and gaming platform offering Sports Betting, Live Casino, and other gaming services to users in Bangladesh. Use of our services requires you to read and comply with these terms and conditions.

Important: These terms and conditions were originally written in Bengali. In the event of any discrepancy, the English version shall take precedence. For any questions regarding these terms, please contact our support team.

9999 bd reserves the right to modify these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2 Account Registration & Eligibility

2.1 Age Requirement

You must be at least 18 years old to open an account with 9999 bd. By registering, you confirm that you are 18 or older. Registration by minors is strictly prohibited.

2.2 One Account Policy

Each individual is permitted to hold only one account. Creating multiple accounts will be treated as bonus abuse, and all associated accounts will be closed. All winnings and balances may be forfeited.

2.3 Providing Accurate Information

You must provide complete, accurate, and up-to-date information at registration. Providing false or incorrect details may result in account closure and balance forfeiture. To update your information, please contact support.

  • Full Name (as per National ID)
  • Date of Birth (accurate)
  • Mobile Number (active)
  • Email Address (valid)
  • Address (current)

2.4 KYC Verification

KYC (Know Your Customer) verification must be completed before any withdrawal. You will need to submit a copy of your national ID or passport. Additional verification may be requested at any time in cases of suspicious activity.

3 Deposits & Payments

3.1 Accepted Payment Methods

9999 bd supports the following payment methods:

  • Mobile Pay (Personal & Merchant)
  • Nagad
  • Rocket
  • Upay

3.2 Deposit Limits

The minimum deposit amount is ৳50. The maximum single deposit limit varies by payment method. Daily deposit limits are determined by account tier.

Only deposit from a payment account registered in your own name. Deposits made from third-party accounts will be reversed and the associated gaming account may be suspended.

3.3 Deposit Processing

Successful deposits are typically credited to your account instantly. If there is a technical delay, funds will be credited within 30 minutes. If it takes longer than 30 minutes, please contact support with your transaction reference.

4 Withdrawal Policy

4.1 Withdrawal Conditions

KYC verification must be completed before any withdrawal can be processed. Withdrawals can only be made to the same payment method used for the deposit. The minimum withdrawal amount is ৳300.

4.2 Processing Times

  • Mobile Pay & Nagad: 15–30 minutes
  • Rocket & Upay: 30–60 minutes
  • Bank Transfer (where applicable): 1–3 business days

4.3 Withdrawal Limits

Daily withdrawal limits are set according to account tier. VIP members enjoy higher withdrawal limits. Large withdrawals may require additional verification.

To withdraw winnings earned from a bonus, you must first meet the wagering requirements for that bonus. Only the portion where wagering has been completed is eligible for withdrawal.

5 Bonuses & Promotions

5.1 General Bonus Rules

9999 bd offers a variety of bonuses — welcome bonus, reload bonus, cashback, free spins, and more. Each bonus is subject to its own specific terms and conditions.

5.2 Wagering Requirements

Bonus balance cannot be withdrawn directly. Bonus funds must be wagered a specified number of times — this is known as the wagering requirement. For example, a 5x wagering requirement means you must place ৳500 in bets for every ৳100 bonus received.

  • Welcome Bonus: typically 20x–30x wagering requirement
  • Reload bonus: typically 15x–20x wagering
  • Cashback bonus: typically 1x wagering
  • Free Spin Winnings: typically 10x–20x wagering required

5.3 Bonus Expiry

Each bonus has an expiry period. If the wagering requirement is not met within that period, the bonus balance will be forfeited. Your original deposited funds will always remain intact.

5.4 Bonus Abuse

Bonus abuse — including claiming bonuses across multiple accounts, bonus arbitrage, or exploiting system loopholes — is strictly prohibited. If detected, bonuses will be cancelled and the account will be closed.

6 Betting Rules

6.1 Bet Acceptance

A bet is only valid once a confirmation is received from the system. If confirmation is not received due to a lost connection or any other reason, the bet will be considered void. Confirmed bets cannot be changed or cancelled.

6.2 Minimum & Maximum Bet

Separate minimum and maximum bet limits apply to each game and market. These limits are clearly displayed within the game interface. The system will automatically reject any bet that falls outside the allowed range.

6.3 Odds Changes

In Sports Betting, if the odds change before your bet is confirmed, the system will display the updated odds. You may cancel the bet if the new odds are not acceptable to you.

In live betting, internet latency may cause discrepancies between displayed odds and actual event outcomes. In such cases, 9999 bd's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on 9999 bd:

  • Creating or Operating Multiple Accounts
  • Operating an Account in a Minor's Name
  • Money laundering or suspicious financial activity
  • Use of bots, scripts, or automated software
  • Bonus arbitrage or bonus hunting
  • Selling or transferring your account to another person
  • Exploiting Technical Errors on the Platform
  • Harassment or fraud against other members
  • Providing False Personal Information or Concealing Identity

Violations of these rules may result in immediate account suspension, balance forfeiture, and legal action where necessary.

8 Account Closure & Suspension

8.1 Closure by 9999 bd

9999 bd reserves the right to close or suspend any account without prior notice in the event of a terms violation. The reason for closure will be investigated, and any legitimate balance will be refunded — however, bonus-related winnings may be forfeited.

8.2 Closed by Member

You may request to close your account at any time. Submit a request via email or live chat to our support team and it will be processed within 48 hours. Please withdraw any remaining balance before closing your account.

8.3 Inactive Accounts

A monthly maintenance fee may be charged on accounts that have been inactive for 12 consecutive months. Logging back into an inactive account will stop the fee from being applied.

9 Responsible Gaming

9999 bd is committed to responsible gaming. We always prioritize the well-being and financial safety of our members.

9.1 Self-Control Tools

  • Deposit Limit: Set a daily, weekly, or monthly deposit limit
  • Bet Limits: Set a maximum stake per bet
  • Session Limit: Set a daily limit on your playing time
  • Cooling-Off: Temporarily suspend your account for 24 hours up to 30 days
  • Self-Exclusion: Option to close your account for an extended period
If gaming is causing you stress rather than enjoyment, please contact support right away. We are always here to help. For more information, Responsible Play View page.

10 Privacy & Data Protection

Protecting your personal information is our highest priority. Data collected at registration is used solely for service delivery and compliance with legal obligations.

  • Your data is never sold to third parties
  • All data is secured with SSL encryption
  • Payment details are not stored on our servers
  • Information is not disclosed without a legal order

For more details, visit our Privacy Policy read.

11 Dispute Resolution

11.1 Complaint Submission Process

For any disputes or complaints, email us at support@9999bd.wine or reach out via live chat. Please include your transaction ID, date, a description of the issue, and your expected resolution.

11.2 Resolution Timeframes

  • General Complaints: resolved within 24–48 hours
  • Payment-related complaints: 3–5 business days
  • Complex Disputes: up to 14 business days

11.3 Final Decision

Decisions made by 9999 bd management are final. In the event of a dispute, game logs, transaction records, and other available data will be used as evidence.

12 Changes & Updates to Terms

9999 bd reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes via email or SMS.

Continued use of the platform after any changes have been made constitutes acceptance of the updated terms. If you do not agree with the new terms, you may request to close your account.

Last Updated: January 2026. For any questions about these terms, contact us at support@9999bd.wine.

These terms and conditions are governed by the applicable laws of Bangladesh. Any legal disputes shall fall under the jurisdiction of the courts of Dhaka.

Done reading? Get started now

Know the rules and play responsibly. Register today and claim your welcome bonus.

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